Unified Communications & Teams Specialist

Expert Voice Solutions & Microsoft Teams Telephony Specialist

Modernizing Enterprise Connectivity through Unified Communications.

With over two decades of experience in the telecommunications industry, I bridge the gap between legacy telephony and the modern digital workplace. I specialize in managing complex voice infrastructures and streamlining the transition to Microsoft Teams Phone, ensuring your organization stays connected in a cloud-first world.

About Me

I am a Unified Communications (UC) Administrator and Voice Engineer with a track record dating back to 2002. My career has evolved alongside the telecom industry—from the early days of hardware-based PABX systems to today’s sophisticated cloud-based collaboration tools.

Having managed mission-critical networks for global giants like Deutsche Bank, ProRail, and Coca-Cola, I understand that telephony is the lifeline of any business. Today, I leverage that deep technical heritage to help organizations optimize their Microsoft Teams environment, ensuring a seamless, professional, and reliable communication experience.

Core Expertise

• Microsoft Teams Telephony: Specialized in UC management, focusing on Teams Phone configurations, Direct Routing, and Operator Connect to centralize business communications.
• Legacy-to-Cloud Integration: Expert knowledge in transitioning from traditional systems (Avaya, Cisco, Philips, Ericsson) to modern VoIP and Unified Communications platforms.
• Voice Network Engineering: Deep experience in change management, troubleshooting complex faults, and maintaining high-availability voice services.
• Project & Process Management: Skilled in coordinating number porting, writing technical work processes, and managing large-scale telecom migrations from start to finish.

Why Work With Me?

What sets me apart is the combination of technical depth and strategic oversight. I don’t just “turn on” features; I understand the underlying SIP signaling, network requirements, and user experience needs that make a telephony solution successful.

As a former Project Coordinator and Digital Creator, I bring a unique clarity to complex technical projects. I speak the language of both the IT department and the end-user, ensuring that technology serves the people—not the other way around.

Let’s Modernize Your Communication

Are you looking for a specialist to manage your Teams Telephony environment, audit your current voice infrastructure, or lead a migration to Unified Communications?